Motor transport
Actions that should be done in case of insurance event occurrence
In case of traffic accident (any types of damage)
1) Call in average commissioner (representative of JSC “IC “Kazkommerts-Policy”)
- Call in traffic police service — tel. 02
- In case of fire call in fire fighting service — tel. 01
- Emergency medical service (in case of traumatic injury) — tel. 03
2) Receive documentary confirmation of occurrence in listed services.
3) Save damaged motor vehicle in the actual condition until its examination by representatives of JSC “IC “Kazkommerts-Policy”, but no more than 5 days.
4) Provide written notification about insurance event occurrence to Insurer (JSC “IC “Kazkommerts-Policy”) within 3 days.
5) Receive information about further actions and specify a list of documents at Insurer (JSC “IC “Kazkommerts-Policy”) for receiving of indemnity.
In case of acts of God and other unforeseen occurrences
1) Call in average commissioner (representative of JSC “IC “Kazkommerts-Policy”)
- Call in Ministry of Emergency Situations (tel. 051 for Almaty)
- In case of fire call in fire fighting service — tel. 01
- Emergency medical service (in case of traumatic injury) — tel. 03
2) Receive documentary confirmation of occurrence in listed services.
3) Save damaged motor vehicle in the actual condition until its examination by representatives of JSC “IC “Kazkommerts-Policy”, but no more than 5 days.
4) Provide written notification about insurance event occurrence to Insurer (JSC “IC “Kazkommerts-Policy”) within 3 days.
5) Receive information about further actions and specify a list of documents at Insurer (JSC “IC “Kazkommerts-Policy”) for receiving of indemnity.
In case of unlawful actions of third parties
1) Call in average commissioner (representative of JSC “IC “Kazkommerts-Policy”)
- Call in a representative of Internal Affairs authorities — tel. 02
- In case of fire call in fire fighting service — tel. 01
2) Receive documentary confirmation of occurrence in listed services.
3) Save damaged motor vehicle in the actual condition until its examination by representatives of JSC “IC “Kazkommerts-Policy”, but no more than 5 days (not to fulfill repair work before examination of Insurer’s representative).
4) Provide written notification about insurance event occurrence to Insurer (JSC “IC “Kazkommerts-Policy”) within 3 days.
5) Receive information about further actions and specify a list of documents at Insurer (JSC “IC “Kazkommerts-Policy”) for receiving of indemnity.
Scheme of indemnity payment
1. Actions of Insured in case of insurance event occurrence:
- Report to corresponding organs: Road police, Fire fighting service, Emergency medical service (in case of traumatic injury).
- Notify in written form the Insurer about insurance event;
- Collect and provide the Insurer with necessary documents for receiving of indemnity.
2. Insurer forwards Insured to independent expert on assessment of damaged property.
3. Independent evaluation commission sends report of assessment to Insurer. Insurer grants report about assessment of damaged property for examination to Insured (Beneficiary)
4. Insurer pays indemnity to Injured (Beneficiary).
Scheme of direct settlement
1. Actions of Insured in case of insurance event occurrence:
- Report to corresponding organs: Road police, Fire fighting service, Emergency medical service (in case of traumatic injury).
- Notify in written form the Insurer about insurance event;
- Collect and provide the Insurer with necessary documents for receiving of indemnity. “For more details”;
2. Insurer forwards Insured on to independent expert assessment of damaged property.
3. Independent evaluation commission sends report of assessment to Insurer. Insurer grants report about assessment of damaged property for examination to Insured (Beneficiary).
4. Insurer pays indemnity to Insured.
5. Insurer informs insurance company of Delinquent about insurance event occurrence.
6. Insurer receives indemnity of expenses from Insurer of Delinquent.
