To contact Service Company by phone numbers*, indicated in the policy. The call will be answered by highly-qualified coordinator with long work experience. You should provide the following information:
- Your surname, name, policy number, period of validity of policy.
-That you are insured in JSC “IC “Kazkommerts-Policy”.
-The reason of calling.
-Your place of location (country, city).
-Code and telephone number by which the coordinator of the Service Company can contact you.
In the very shortest time, depending on the situation, rendering of medical assistance will be organized for you. Depending on the country of location at emergency call, you will be visited by a doctor, emergency team or you will be given an address of the medical organization where you can apply for assistance.
If the Assured was brought to the hospital in unconscious condition, he or persons accompanying him should immediately at the first opportunity contact the Service company. Service Company organizes further rendering of assistance and will coordinate questions connected with the payment. Receiving of medical service without negotiation with the Service Company can lead to the Insurer’s refusal of the medical service indemnification.
Main phone numbers of the 24-hours assistance Center ClASS-Assistance
(St. Petersburg, Russia)
Telephone
+7 812 325 72 92
+7 812 644 72 92
+7 495 926 42 59
Fax
+7 812 325 76 96
+7 812 644 76 96
Additional phone numbers in countries:
| Russia |
8 (800) 333 72 92 |
(free) |
| Turkey |
(0242) 247 92 52 |
(free from Antalya) |
| Ukraine |
8 (800) 502 10 10 |
(free) |
| Thailand |
001 (800) 3333 72 92 |
(free) |
| Greece |
00 (800) 161 220 543 38 |
(free) |
| Egypt |
00 (800) 000 01 10 |
(free) |
| France |
0 (800) 906 876 |
(free) |
| Germany |
0 (800) 182 11 26 |
(free) |
| Finland |
0 (800) 914 455 |
(free) |
Additional phone numbers in countries:
for free calls from the following countries: Austria, Belgium, Bulgaria, United Kingdom (Вт1), Hungary, Germany, Denmark, Israel (Golden Lines1), Spain, Italy (Telecom1), China, Latvia, Netherlands, Finland, France, Czech Republic , Switzerland, Sweden, Estonia
In United Kingdom, Israel and Italy the call is possible only from the lines of the indicated operators
00 (800) 3333 72 92
Call is free
Number for connection via sms:
+7 (921) 311 80 80
Sending an sms, specify: name, country of location, place/hotel, contact phone number (with indication of all codes and additional numbers). Wait for a call from the coordinator of CLASS-ASSIST.
If in 20 minutes after the sms sending coordinator did not contact you, use the phone number for informing about insurance event
- Europe
- Africa, Middle East
- North and South America
- Asia - Pacific
ALBANIA – TIRANA
CORIS
Blv "ZOG 1"
Pall Diplomateve, nr. 57
TIRANA
Tel : +355 4 253 407 / 253 408
Fax :+355 4 233 308
AUSTRIA – VIENNA
CORIS
Mitteraustrasse 17
Postfach 160
3500 VIENNA
tél: +43 1 979 0180
fax : +43 1 979 0181
BELARUS - MINSK
CORIS
7a Kozlova pereulok
MINSK 220037
Tel / Fax +375 172 99 99 67, 99 99 68
Tel / Fax +375 172 45 39 22
BELGIUM
CORIS
Oudenaardsesteenweg, 7-23
bte 17 - 9000 GENT
Tel: +32 9 242 9575
Fax: +329 242 95 70
Night & W.E:
Tel: 32 (9) 388 83 79
Territoriality: Belgium, Luxembourg, Netherlands
BULGARIA - SOFIA
CORIS
1-A, Yakov Kraykov, str.
1606 Sofia
Bulgaria
Telefón: +359 2 805 73 15
CYPRUS - LIMASSOL
CORIS
PO BOX 53528
Navarionou, 32 – LIMASSOL 3303
Tel: +357 25 748 181 / (25) 387 163
Fax: +357 25 747 989
CZECH REP - PRAGUE
CORIS
Sdruzeni 2
140 00 PRAGUE 4
Tel. : +420 2 61 222 444
Fax : +420 2 4141 2089
DENMARK
CORIS Representative
FALCK Euro Service
Boulevarden 66
DK- 7100 Vejle
Tél: + 45 79 42 42 42
Fax: + 45 75 72 78 79
FINLAND
CORIS Representative
FALCK - Rosqvist
Högbergintie 3
04360 TUUSULA
FINLAND
Tel: + 358 9 374 77220
Fax: + 358 9 374 77277
FRANCE - PARIS
CORIS
CORIS ASSISTANCE
Tour La Villette
6, Rue Auber
75019 PARIS
Tel. : +33 1 53 053050
Fax : +33 1 53 560908
Territoriality: Other countries not mentioned on the list
GERMANY- VOERDE
CORIS Representative
Alte Hünxer street, 176
46562 VOERDE
Tel. : +49 281 942 740
Fax :+49 281 942 74 30
GREECE - ATHENS
CORIS
Athens Maroussi 166 A Kifissias
Avenue & Sofokleous Street Athens,
GR-151 26 Maroussi GREECE
Tel. : +30 210 7279212
Fax : +30 210 7279200
Territoriality : Lebanon, Syria
HUNGARY - BUDAPEST
CORIS
Haller u. 2.
H-1096 Budapest
Tel.: +36 1 372 30 72
Fax: +36 1 372 30 73
ITALY - MILAN
CORIS 24ORE
Milan North Park
Via Senigallia, 18/2 Torre A
20161 Milano - Italy
Tel: +390264672677
Fax: +390264672400
LITHUANIA - VILNIUS
CORIS
Stirnu 27 A
LT-2604 VILNIUS
Tel. :+ 370 52 790 860
Fax. : +370 52 790 818
MALTA - VALLETTA
CORIS Representative
IIB Assistance
19/1 Knots Street, Swieqi STJ 05, Malta (Europe)
Tel: +356 213 71 032
+356 790 03 132
Fax: +356 2137 28 02
NORWAY
CORIS Representative
FALCK Euro Service
POB 2148
N-3255 Larvik
Tel +47 33 13 80 80
Fax +47 33 11 49 00
POLAND - WARSAW
CORIS VARSOVIE
UL. Piastow Slaskich 65
01 – 494 WARSZAWA
Tel. : +48 22 864 55 22
Fax :+ 48 22 864 55 23
PORTUGAL
CARES
Av. José Malhoa, n° 13-7°
1070 – 157 Lisboa
Tel. : +351 21 441 73 73
Fax : +351 21 441 44 44 - 43
Territoriality: Angola, Cap Vert, Mozambique
ROMANIA - BUCHAREST
CORIS
Calea Vacaresti, 252-254;
III rd floor, 4 th district
040062 BUCURESTI, ROMANIA
Tel + 40 21 201 90 30
Fax + 40 21 20190 40
RUSSIA – MOSCOW
CORIS - RUS
58, Kantemirovskaya street
115477 MOSCOW
Tel / Fax : +7 495 730 99 00
Fax : +7 495 730 99 55
SLOVAKIA – BRATISLAVA
CORIS
Kovorobotnicka ul., 17
821 04 BRATISLAVA
Tel. : +421 2 534 16 371
+ 421 2 436 41 037
Fax : +421 2 434 24 952
SLOVENIA – LJUBLJANA
CORIS
Ul Bratov b abnik, 10
1117 LJUBLJANA
Tel. : +386 1 519 2020
Fax : +386 1 519 1698
Territoriality: Croatia, Macedonia, Montenegro, Serbia, Bosna Herzegovina
SPAIN – MADRID
CORIS
Gran Via de les Corts Catalanes, 583 5Th Floor
Barcelona 08011
Tel. : +34 93 306 34 75
Fax :+ 34 93 306 3 499
SWEDEN
CORIS Representative
(FALCK /VIKING Sverige AB)
Box 43; Storforsplan 44
S - 123 21 FARSTA
Tel.: +46 771 52 00 23
Fax : +46 8-5030 63 30
SWITZERLAND
CORIS
Route de la Fonderie,2 BOX – 45
1705 FRIBOURG
Tel. :+ 41 26 424 30 30
Fax :+ 41 26 424 70 70
TURKEY - ISTAMBUL
CORIS TURKEY
CORİS YARDIM SERVİS HİZ. LTD. STİ.
Ertuğrul Mah. Yıldız Posta Cad.,
Akın Sitesi, No:12/75 Gayrettepe, Beşiktaş
34354 İstanbul - TURKEY
Tel : +90 216 464 38 15
Fax: +90 216 464 38 17
UKRAINE - KIEV
CORIS
5 Dimitrova Street
252150 KIEV
coris@coris.ua
Tel: +380 44 494 31 31
Fax:+ 380 44 494 31 32
Territoriality: All CIS countries
UNITED-KINGDOM
CORIS Representative
4 Points assistance
Tel : + 44 12 52 820 600
Fax : + 44 12 52 820 700
Territoriality: Ireland
EGYPT
CORIS
22nd floor, North Tower, Nile City Towers Ramlet Boulak,
Cournich El Nile CAIRO
Tel : +20 22 461 8821
Fax : +20 22 461 8501
ISRAEL – TEL AVIV
CORIS
Ayalon House, 16th floor. 12 Abba Hillel St.
P.O.B 3306. 52136 Ramat Gan
tel: + 972 3 754 12 76
Fax: + 972 3 754 11 00
MOROCCO – CASABLANCA
SAFA Assistance Representative
27 boulevard de Paris
20000 CASABLANCA
Tel. : + 212 5 (22) 22 77 77
Fax : + 212 5 (22) 22 87 71
SOUTH AFRICA - EDENVALE
CORIS Representative
No. 410 Janadel Avenue
River View Office Park
Halfway Gardens Midrand
Tel: +27 (0) 10 209 8387
Fax:+27 (0) 10 209 8405
Territoriality: Kenya, Namibia, Zambia, Zimbabwe, Nigeria
TUNISIA - TUNIS
CORIS
1 rue d’Arabie Saoudite
1002 TUNIS - TUNISIE
Tel.:216 71 281111
216 71 892222
Fax : 216 71 89 33 33
Territoriality: Lybia
ARGENTINA - BUENOS AIRES
CORIS
Avenida Santa Fe 3312 Piso 14 oficina “C”,
CP1425
BUENOS AIRES
Tel 24/24 + 54 11 5778 3003
Fax + 54 11 4032 1101
& + 54 11 4032 1276
Territoriality : Paraguay
BRASIL - SAO PAULO
CORIS
Av. Sao Luis, 86
01046-000 - SAO PAULO
Tel : +55 113 214 01 88 / 214 0991
Fax : +55 113 214 15 44
Territoriality: Bolivia, Cuba, Peru
CHILE - SANTIAGO
CORIS
General del canto 105 of 811
PROVIDENCIA, SANTIAGO DE CHILE
Tel:+ 56 2 23 54 005
Fax : +56 2 23 69 922
COLOMBIA - BOGOTA
CORIS
Calle 94 a, 13-42
BOGOTA
Tel.: + 57 1 634 38 34 / 621 97 67
Fax :+ 57 1 621 97 34
ECUADOR - QUITO
CORIS del ECUADOR
Calle Andalucia N24-118 y Galicia
QUITO
Tel.: +593 2 2973100-101/ 2544019
+593 9 8 032306 cellular
URUGUAY
CORAM URUGUAY
Plaza Independencia 822, 2° piso
CP11100 Montevideo
Tel : +598 2 902 35 77
Fax : +598 2 900 77 13
USA - MIAMI
CORIS
11900 Biscayne Blvd # 510
Miami, Fl 33181
Tel : +1 305 698 7757
Fax: +1 305 698 0176
Tollfree 1-800-3589105
Territoriality: Venezuela, Central America, Canada, Caribbean, Mexico
AUSTRALIA
CORIS
Corporate Services Network
Level 2, Australia Square
264 George Street
Sydney NSW 2000
AUSTRALIA
Tel: + 61 2 82 56 1730
Dedicated line: + 61 2 82 561 733
Fax: + 61 2 82 56 1735
Territoriality: Australia, New Zealand
CHINA
CORIS representative
Zendai Cube Edifice,6/F,Unit 602,
58 Changliu Road,
Pudong,Shanghai,
China 200135
24H TEL: +86 21 61049500 +68541008
24H FAX: +86 21 61049484 / 68541009
INDIA
38, Golf Links, New Delhi-11003, INDIA
T + 91 11 24699229
F + 91 11 24690428
Territoriality: Sri Lanka, Nepal, Pakistan, Maldives
MALAYSIA
CORIS representative
TEJANI ASSISTANCE
547-M, jalan Wee Hein Tze
Tanjung Bunga - 11200 PENANG
MALAYSIA
DG: tejani@streamyx.com
Tel +60 4 899 2767
+60 4 899 3441
Fax +60 4 899 2768
SINGAPORE
CORIS representative
AAP SINGAPORE
singapore@aapartners.net
Tel: + 65 – 67 36 37 33
+ 65 – 67 36 00 57
Fax: + 65 – 67 37 95 12
Territoriality: Indonesia, Philippines
THAILAND
CORIS
All Seasons Place,
87/2 Wireless Road, 36/F CRC Tower
Lumpini, Phatumwan
BANGKOK 10320
Tel : +66 2 625 3177
Fax: +66 2 625 3000
